SARS Specialist Business Systemsb Job Vacancies in Brooklyn

Job Purpose

To provide business systems expertise, advice and support to develop operational implementation plans and / or associated service delivery processes, in order to continuously enhance service delivery.

Education and Experience

Minimum Qualification & Experience Required

Relevant Bachelor’s Degree / Advanced Diploma (NQF 7) AND 5-7 years’ experience in a Business analysis environment, of which 2-3 years ideally at functional specialist level

OR

Senior Certificate (NQF 4) and relevant IT Qualification(s) / Certification(s), and 5-7 years’ experience in a similar environment

ALTERNATIVELY#

Senior Certificate (NQF 4) AND 10 years related experience

# The alternative qualifications and experience refers to internal minimum requirements

Job Outputs:

Process

• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Execute specialist input through investigation &opportunities within the product process including risk concern.
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
• Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

• Accountability
• Analytical thinking
• Attention to detial
• Building Sustainability
• Commitment to Continuous Learning
• Customer service
• Conceptual ability
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis
• Respect
• Trust

Technical competencies

• Business IT Systems
• Business Knowledge
• Computer Literacy
• Customer Relationship Management
• Efficiency improvement
• IT Strategy and Planning
• Functional Policies and Procedures
• IT Business Analysis
• Relationship Building
• Reporting
• System Thinking

Compliance Competency

• Security Clearance: GOC Confidential
• Grade of Clearance: a) sensitive info (b) commercial info, the disclosure of which may cause financial loss to an entity or may prejudice an entity in its relations with its clients, competitors, contractors and suppliers.

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