SARS Systems Engineer (Application Support) Job Vacancies in Pretoria

SARS Systems Engineer (Application Support) Job Vacancies 2022 notification out. Apply for SARS Systems Engineer (Application Support) Jobs in Pretoria. Check Latest SARS Government Jobs in Gauteng. How to Apply for SARS Vacancies at Official SARS Careers Portal. Find out here Upcoming South African Jobs Careers24 News at www.sars.gov.za.

SARS Vacancies 2022 Apply for Systems Engineer (Application Support) Jobs in Pretoria

SARS has released a Systems Engineer (Application Support) job notification at www.sars.gov.za Careers website. South African Revenue Service has displayed vacant seats for the post of Systems Engineer (Application Support) vacancies. Candidates satisfying the desired eligibility conditions as mentioned in the South African Revenue Service official notification can submit their application in the prescribed format on before last date with the help of details given below-
NOTE:- Candidates are suggested to read the original SARS job notification before applying for desired post.

SARS Systems Engineer (Application Support) Job Description

Job Purpose

To provide the technical skills to support the optimal management and operation of application server software updates and fixes in the various SARS production environments, whilst maintaining application server software and meeting service levels agreements through a Service Management System.

Education and Experience

Minimum Qualification & Experience Required

Relevant National Diploma / Advanced Certificate (NQF 6) AND 2-3 years’ experience in an Information Technology (IT) environment, of which 1-2 years ideally at knowledge worker level.

OR

Senior Certificate (NQF 4) and Relevant IT Qualification (s) / Certification (s) – see below -, and 2 – 3 years’ experience in an Information Technology (IT) environment and additional requirements specified in Min Functional requirements, where applicable.

• Windows: Microsoft IIS Support, in house developed and 3rd Party Application Support.

ALTERNATIVE #

Senior Certificate (NQF 4) AND 5 years’ Information Technology (IT) experience.

Job Outputs:

Process

Accumulate information and provide reports with recommendations applicable to area of specialisation.
Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
Correctly apply applicable legislation, including amongst others policies, procedures, and SOPs in the delivery of work outputs.
To performing high-level root-cause analysis for service interruption in all environments.
To configuring, debugging and supporting multiple infrastructure platforms and software in all environments.
To deploy new applications and enhancements to existing applications, software, and operating systems on all environments.
Assist in ensuring a stable performance environment for the business processing system.
Maintain the software at the Regional Data Centres, respond to alerts, monitor dashboards and periodic system review.
Maintaining and supporting technical infrastructure system software components
To conduct application server software updates and fixes.
To apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks
To ensures a stable performance environment for the business processing system.
To accumulate information and provide reports with recommendations applicable to area of specialisation.
To participate in various IT projects intended to continually improve/upgrade the system infrastructure, ensuring change management procedures and methodologies are implemented and followed.
To be responsible for the maintenance, support and upgrades of in-house developed applications and 3rd Party Applications.
Installing, configuring, testing, and maintaining software and system management tools.
Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation
To deploy new applications and enhancements to existing applications, software, and operating systems.
To be responsible for the maintenance and support of system software components mostly in Production environments.
Performing high-level root-cause analysis for service interruption.
Configuring, debugging, and supporting software.
Performing installation, maintenance and support of system software and user support.

Governance

Comply to set governance and compliance procedures and processes related to an area of work and continuously identify and escalate risks.

People

Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

Adhere to specified policies, standards, legislation and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.

Client

Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Ensure client satisfaction by engaging and delivering a service that is consistent, seamless, and quick and error free.

Behavioural competencies

Accountability
Attention to Detail
Adaptability
Building Sustainability
Customer Service
Fairness and Transparency
Conceptual Ability
Honesty and Integrity
Respect
Trust

Technical competencies

Computer Literacy
Functional Policies and Procedures
IT Knowledge
Customer Relationship Management
System Thinking
Technical Expertise
IT Project Management
Knowledge of IT Governance and Business
Verbal Communication

Compliance Competency

Engineering Planning and Design (IT)
GOC Confidential